Contact Us
If you would like more information, here are some useful contact details:
By phone:
Call the Child Trust Fund helpline on:
0845 302 1470
(Open 8am to 8pm, 7 days a week, excluding 25th and 26th December, and 1st January).
Textphone 0845 366 7870 (opening hours as above).
00 44 1355 359002 (if calling from abroad)
0845 302 1489 (for Welsh speakers between 8.30am to 5.00pm Mon to Fri).
By post:
Child Trust Fund Office
Waterview Park
Mandarin Way
Washington
NE38 8QGBy email:
For general enquiries about the Child Trust Fund only.
info@ctfhelp.com
For your own security, enquiries requiring access to customer records can only be answered by calling the helpline or by writing to the Child Trust Fund Office.
