Please use the details below to get in touch with us about the Child Trust Fund (CTF). We welcome your enquiries and aim to deal with them as quickly as possible.
You can contact us in the following ways:
By Phone
Call the CTF helpline between the hours of 8am and 8pm every day except Christmas day, Boxing day and New Years day.
0845 302 1470 (from within the UK),
00 44 1355 359002 (if calling from abroad), or
0845 302 1489 (for Welsh speakers between 8.30am and 5pm Monday to Friday).
By Textphone
0845 366 7870
By Post
Child Trust Fund Office,
Waterview Park,
Mandarin Way,
Washington,
NE38 8QG
By Email
Use the link below to go to our email page
Need help
If you are having a problem with the CTF the following link may point you in the right direction.
Having problems?
Help from other organisations working with HM Revenue & Customs
Please use the following link to see what help is available from other organisations:
Help from other organisations
Working with HM Revenue & Customs on the Child Trust Fund
HM Revenue & Customs would be delighted to work with other organisations to promote the CTF and help strengthen the savings habits of future generations. If you'd like to find out more about how you could become involved, please contact our support team by sending your details, using the following link, to:
CTF@23red.com
